Terms of Service

These Terms of Service govern access to and use of Local OS, including the website, dashboard, APIs, workflows, reports, recommendations, and related services.

By creating an account, signing in, starting a subscription, buying credits, or using the service, you agree to these Terms. If you use Local OS for a company, agency, client, or other organization, you represent that you have authority to bind that organization.

If you do not agree to these Terms, do not use Local OS.

Local OS provides local visibility workflows, including Google Maps rank scans, competitor review collection, review intelligence, Local SEO Audit workflows, recommendations, and reporting tools.

The service helps organize data and generate operational guidance, but it does not guarantee rankings, traffic, leads, revenue, platform approvals, or any specific business outcome.

Search platforms, third-party APIs, browser results, public listings, and review data can change at any time. Results may be incomplete, delayed, unavailable, or different from what a user sees manually.

You are responsible for your account, workspace, users, client data, locations, credentials, payment information, and all activity under your account.

You must provide accurate information and keep it current. You must protect your login credentials and notify us promptly if you suspect unauthorized access.

You may not share accounts in a way that avoids seat, workspace, credit, or plan limits.

You are responsible for all content, business information, locations, URLs, keywords, reviews, customer data, client data, instructions, and other materials submitted to Local OS.

You represent that you have all rights, permissions, notices, and lawful bases needed to submit that data and to allow Local OS and its providers to process it for the service.

You are responsible for reviewing outputs before using them. AI-generated summaries, recommendations, draft copy, and audit findings may be incomplete or inaccurate and should not be treated as legal, financial, compliance, or professional advice.

You may not use Local OS to break platform rules, manipulate reviews, generate fake engagement, misrepresent a business, harass competitors, scrape or resell data unlawfully, violate privacy rights, or run abusive automation.

You may not reverse engineer, probe, overload, attack, bypass rate limits, abuse credits, use stolen payment methods, interfere with the service, or attempt unauthorized access to any system or data.

We may suspend or limit access if we believe activity is fraudulent, abusive, harmful, unlawful, unusually costly, or risky to Local OS, our users, our providers, or third parties.

Local OS depends on third-party services, including infrastructure, payment, authentication, analytics, email, AI, mapping, data providers, and other managed services.

Third-party services may change, suspend, rate limit, return errors, or stop providing data. We are not responsible for third-party service failures, changes, pricing, policies, or data accuracy.

Local OS is not endorsed by any third-party providers unless explicitly stated.

Plans may include workflow credits. Credits are a usage accounting mechanism, not stored value, money, cryptocurrency, gift cards, or property.

Credits may expire, reset, be limited to a workspace, or be subject to plan terms. We may adjust credit pricing, workflow costs, limits, and included allowances prospectively.

Unless required by law or expressly stated, subscriptions, used credits, unused credits, credit packs, and provider-backed workflow runs are non-refundable.

We may change, suspend, discontinue, or limit any feature, workflow, integration, model, provider, plan, price, or credit cost. We will try to give reasonable notice when changes materially affect paid users.

We may update these Terms from time to time. Continued use after changes become effective means you accept the updated Terms.

Local OS and all service materials are owned by us or our licensors. We grant you a limited, non-exclusive, non-transferable right to use the service during your subscription, subject to these Terms.

You retain ownership of your customer data. You grant us the rights needed to host, process, transmit, display, analyze, and use customer data to provide, secure, improve, and support the service.

Feedback may be used by us without restriction or compensation.

The service is provided as is and as available. To the maximum extent permitted by law, we disclaim warranties of merchantability, fitness for a particular purpose, non-infringement, availability, accuracy, and uninterrupted operation.

We do not warrant that data, rankings, reviews, audits, AI outputs, recommendations, provider responses, or reports will be complete, current, error-free, or suitable for your specific use case.

To the maximum extent permitted by law, Local OS will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, lost profits, lost revenue, lost goodwill, lost data, business interruption, or substitute services.

To the maximum extent permitted by law, our total liability for all claims relating to the service is limited to the amounts you paid to Local OS for the service in the three months before the event giving rise to the claim.

Some jurisdictions do not allow certain limitations, so some limits may not apply where prohibited by law.

You will defend, indemnify, and hold Local OS harmless from claims, losses, liabilities, damages, costs, and expenses arising from your customer data, your use of the service, your violation of these Terms, your violation of law, or your violation of third-party rights.

You may stop using the service at any time. We may suspend or terminate access for breach, non-payment, security risk, fraud risk, legal risk, provider risk, or harmful use.

Upon termination, your right to use the service ends. Sections that by nature should survive will survive, including billing obligations, acceptable use, intellectual property, disclaimers, liability limits, indemnity, and governing law.

These Terms are governed by the laws of the Netherlands, except where mandatory consumer protection law requires otherwise.

Before filing a claim, each party agrees to try to resolve disputes in good faith. Courts located in the Netherlands will have jurisdiction unless mandatory law provides otherwise.

Questions about these Terms can be sent through the contact channel listed on the Local OS website or dashboard.

These Terms are a product template and should be reviewed by qualified counsel before relying on them as final legal terms.